You Have a Legal Duty to Report
Under Ontario's Child, Youth and Family Services Act, every person — not just professionals — is legally required to report any reasonable suspicion that a child is or may be in need of protection. This duty cannot be delegated to anyone else. When in doubt, make the call. Reporting in good faith is always the right thing to do, even if your concern turns out to be unfounded.
How to Make a Report
Child in Immediate Danger?
If a child is in immediate danger, do not wait. Call 911 right away. Police and emergency services are available around the clock and will respond immediately.
Call 911 Emergency — Available 24/7Suspect Abuse or Neglect?
If you have reasonable suspicion that a child is experiencing abuse and/or neglect, call the Durham Children's Aid Society. They are available 24 hours a day, 7 days a week, and are trained to help.
(905) 433-1551 Durham CAS — Available 24/7You Are Doing the Right Thing
It can feel difficult or uncertain to make a report, but your call could make a life-changing difference for a child. Reporters who act in good faith are protected under Ontario law. You do not need certainty — only reasonable suspicion. The professionals at the Durham Children's Aid Society are there to assess and respond, so you don't have to investigate on your own.
